Privacy Policy

Introduction

We collect only what we need to process your order:

Name
Email
Postal address
Purchase details

What we do with your data

• Process your order
• Provide shipping updates
• Send marketing emails (only if you opt in)

What we don't do

• Sell your data
• We only share information with trusted service providers where necessary to process your order, such as Royal Mail, payment providers and the marketplace through which you placed your order (for example Etsy or eBay).

How long we keep your information

• Orders: 6 years (legal requirement)
• Emails: until you unsubscribe
• Messages: 12–24 months

Your rights

• Access your data
• Correct your data
• Request deletion (where legally possible)

Please email Twyla@InspiredByTwyla.com with 'GDPR' in the email title to discuss your data

If you have any questions about this policy, please contact us and we'll be happy to help.