Terms & Conditions
InspiredByTwyla
InspiredByTwyla is a small independent business and do not believe in complex, long and confusing Terms & Conditions.
By purchasing from InspiredByTwyla, you agree to:
Product Descriptions
All product descriptions are correct at the time of writing.
Where handcrafted or natural products such as crystals are listed please note that they are natural and one-of-a-kind. Minor variations and natural imperfections are normal.
Colours on photos are impacted by the lighting and camera used when taken and the equipment you are viewing on. We attempt to take photo's of items in different lighting to show the range.
There may be some variance in measurements and weights of products, if in doubt email us before buying.
Pricing & Availablity
We believe we fairly price our products and highlight that
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Prices may change without notice including offer and sale prices
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Once sold, items are not restocked unless stated.
Shipping
We have simplified shipping by offering a limited range of options
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Orders are shipped via Royal Mail Tracked services
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Delivery times are estimates, not guarantees
Any variations or special shipping requirements will be agreed via email on a case-by-case basis
Returns & Refunds
Please refer to the Returns & Refunds policy
Intellectual Property
All photos, branding, wording, product names, and designs belong to InspiredByTwyla unless otherwise stated.
Liability
We are not liable for indirect or consequential loss.
We do not offer medical claims regarding crystals.
Customer Service & Complaints
We strive to offer the best customer service we can. Sometimes things happen that are out of our control which we will endeavour to communicate to yourself as a customer as soon as we are aware.
In the first instance if you have an enquiry please use the relevant form on this website, alternatively email Twyla@InspiredByTwyla.com.
Governing Law
These terms are governed by UK law